Terms of Service

Outcomesy is operated by Outcomesy OÜ, registry code 17093201, VAT EE102789083, registered at Sepapaja tn 6, Lasnamäe linnaosa, 15551 Tallinn, Harju maakond, Estonia ("Outcomesy", "we", "us"). Contact: support@outcomesy.com.

Outcomesy is a neutral ledger that records changes made to advertising accounts against the store's real sales. It reads connected advertising and store data, locks recorded changes and their measures at entry, and grades them after a fixed 14-day measurement window using consistent rules. It supplies store-first figures for briefings and reports, not recommendations or report stories. It does not execute changes in your advertising or store accounts, and it does not guarantee any business outcome. A change enters the record only when you confirm it: either a change Outcomesy saw in your ad accounts, or a proposal written by an AI assistant you connected (section 6), which you apply with the day it was made.

The service is currently in closed beta. This means:

• Access is by invitation and may be revoked, suspended, or limited at any time.
• Features may change, break, or be removed without notice.
• The service is provided "as is" and "as available", without uptime commitments.
• We may reset, migrate, or delete beta data with reasonable notice where practical. Keep copies of any data you upload.
• The service may be offered free of charge during the beta; pricing introduced later will apply only after clear notice and your consent.

You must be at least 18 and able to enter into contracts. You are responsible for your login credentials and for all activity under your account. An account can hold one or more brand workspaces, within the limit of your plan; deleting a workspace permanently deletes everything in it. You must provide accurate information and keep it current.

You retain all rights to the business data you provide through connected advertising and store accounts or optional store exports ("Customer Data"). You grant us a limited licence to process Customer Data solely to provide the service to you (see the Privacy Policy for details of processing and sub-processors). You confirm that you have the right to provide and authorise access to that data — including, where you act for a client brand, that you are authorised by that client.

You may connect Outcomesy to an AI assistant you use, such as Claude by Anthropic, through our connector. The assistant then reads the data you ask it to, signed in as you, under your own agreement with its provider; that provider’s terms apply to what it does with the data. Through the connector an assistant may only read and propose records. A proposal is not part of the record until you apply it, and an assistant cannot apply, edit or delete a record or change your advertising or store accounts. You are responsible for reviewing what you apply. We are not responsible for an assistant’s answers or advice.

You agree not to: misuse or attempt to disrupt the service; probe or bypass security measures; upload malicious files or content; use the service to process data you have no right to process; resell or white-label the service itself; or use the service for unlawful purposes.

Outcomesy's figures and verdicts describe recorded data under fixed measurement rules. They do not establish that an advertising change caused a change in store sales, and a verdict may be inconclusive. A recorded change is locked at entry and a verdict, once given, is not rewritten. You remain solely responsible for business decisions you take, including budget changes on advertising platforms. We are not liable for the results of actions you choose to take or not take.

The service, its software, design, and branding belong to us or our licensors. Reports generated from your Customer Data are yours to use and share.

To the maximum extent permitted by law: the service is provided without warranties of any kind; we are not liable for indirect, incidental, special, or consequential damages, loss of profits, or loss of data; and our total aggregate liability for any claims relating to the service is limited to the greater of (a) the amounts you paid us in the 12 months before the claim, or (b) EUR 100. Nothing in these terms excludes liability that cannot be excluded under applicable law.

You may stop using the service and request account deletion at any time (support@outcomesy.com or in-product where available). We may suspend or terminate accounts that breach these terms, create security risk, or — during the beta — for operational reasons with reasonable notice where practical. On termination we delete Customer Data in line with the Privacy Policy.

We may update these terms as the product evolves. For material changes we will notify you (for example by email or in-product notice) before they take effect. Continued use after the effective date means acceptance.

These terms are governed by the laws of the Republic of Estonia. Disputes are subject to the jurisdiction of the Estonian courts, without prejudice to mandatory consumer protections in your country of residence.